FREQUENTLY ASKED QUESTIONS
General
How large can we print?
How long do digital prints last?
Does lamination affect color?
How accurate is the color?
Payments
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Vehicle Magnets
Manufacturer Graphic Care and Maintenance Links
How should I clean my vehicle magnets?
- To guard against moisture and dirt buildup between the magnet and the metal surface, remove the magnet at regular intervals.
- The front of the magnetic can be cleaned with Windex. The brown magnetic back may be cleaned with soapy water. Wipe with a soft cloth or allow to air dry.
- To protect fresh clear coat, base coat and/or vinyl surfaces on new cars and trucks, remove magnetic signs daily.
What is the proper way to apply my vehicle magnets?
- Affix to a smooth, flat or gently curved metallic surface.
- Make sure the entire magnet is flat against the metal surface with no air pockets.
- To reposition the magnet, remove the entire magnet from the surface and reaffix. Do not pull the magnetic sign across the surface, as it may stretch.
- Avoid use on horizontal metal surfaces exposed to direct sunlight (such as automobile hoods) or temperatures exceeding 150 degrees F.
- Be aware that long-term use on surfaces frequently exposed to sunlight (such as vehicles) can result in uneven fading of the surface because the magnet-covered area is shielded from ultraviolet rays.
- Avoid use on non-metallic body fillers, simulated wood grain siding and repainted surfaces.
- Avoid excess driving speeds when using your magnetics as they may blow off if not properly cared for.
- Remove magnetics in areas where they may be stolen, as this can happen.
How should I prepare my vehicle for my magnets?
- Before affixing your magnetic sign to your vehicle, be sure all surface paints, clear coats and waxes are cured (hardened).*
*approx. curing times: paint – 90 days; clear coat – 60 days; wax – 2 days
- Clean the metallic surface with Windex and allow to dry.
How should I store my magnets when I am not using them?
- When not using your flexible magnetic sign, keep it in a clean, dry place.
- Store your magnetic flat. Be sure they are on a level surface. Avoid placing objects on top that could damage the face. Do not stack with magnetic sides facing each other.
Warranty Info
Do you offer a warranty on signs?
Do you offer a warranty on vehicle wraps?
Wrap Warranty (PDF)
Wraps
Will a wrap damage my paint?
How long will my wrap last?
Perforated window film is much more sensitive however, since it is compromised with perforation. You may see edges of window perf begin to detach or for the laminate to break down under severe heat after 18-24 months. The perforated window vinyl can be replaced without replacing the rest of the wrap.
How do I maintain my wrap?
- Wait one week after your vehicle wrap installation to wash.
- Keep your vehicle clean. Hand washing your vehicle with a sponge and mild soapy water is ideal however a high pressure sprayer can be used from a distance with tepid or cold water. Never put the nozzle directly on your wrap or against a seam. The vinyl could rip or tear. Also, never take your vehicle through an automatic car wash with bristles. The bristles can damage your vinyl wrap which could lead to costly repairs.
- Leave windows up for three days if you have window graphics. Thereafter, avoid rolling windows down as much as possible.
- Never use a rear-window wiper on a wrapped window as it leaves a wear pattern in the laminate.
- To prolong life of the graphic, it is best to keep it under cover when not in use.
- Manufacturer Graphic Care and Maintenance Links